Interluxury Services
IT Support Services From A Dedicated Team Of Experts
We provide IT support services to Singapore business. From desktop, server, cloud and network, we can help you with all your business needs. Our company specializes in developing and implementing software tailored specifically for trading businesses. We cover the full lifecycle of software development, from initial requirements gathering and system design to deployment and maintenance, ensuring that your business operates smoothly and efficiently.
Why Rely on an IT Support Company?
Information technology (IT) is now the backbone of any thriving business. For different IT solutions to work well on a consistent basis, you need a trusted IT support company. They can deal with any issues that may arise in your network, your hardware or software. If your business can’t justify the expense of hiring another full-time IT staff or with limited resources, we can help.
Get A Fixed Monthly Cost For Your IT Needs
Let us manage your IT so you can focus on what matters most. Stop wasting money on credits or expensive hourly rates. Our flat monthly fee with unlimited values means you’ll never have to worry about paying for anything more than what you need.
Service Provider With A Single Point Of Contact
Get the benefits of an IT support department without the hassle. Stop wasting time on phone calls and visits to service centres, and get everything you need in one place. We’re your single point of contact for all IT service requests.
Best-In-Class 24×7 IT Support Services
IT can be a headache for all types of organization, including big tech companies in Singapore. We understand the importance of getting back to work quickly and with minimal interruption. That’s why we offer a 24×7 IT helpdesk to solve your immediate issues, so that you can breathe easy.
Stay On Top Of Your IT With Regular Reports
You will receive a monthly report which indicates your equipment health and the resolutions made for every IT issue. In this way, you are aware of our hard work done behind-the scene while staying focused on what’s important: running your business smoothly
Fast Response Time
If a problem is found, Connectbit will fix it remotely first. In the event, remote access support fails to resolve, IT professionals will be dispatched quickly to your office.
Preventive Approach
Engineers will do a monthly health check on the devices. This proactive approach fixes any potential hardware or software problems before they happen.
How We Consistently Help Our Clients
Our IT support strategies have been developed after 10 years of research, testing, and implementation. Here’s the areas that our support services will help you with:
Network
- Network Designing: designing a network so it meets all the requirements of your business
- Network Configuration: configuring an existing network device
- Maintaining Networks: keeping everything running smoothly by troubleshooting and correcting network errors.
- Troubleshooting Network Problems: Diagnosing and fixing connection problems.
Desktop
- Optimizing to make your computer run faster
- Backing up data to protect it from loss
- Resizing partitions to allocate sufficient space for application files
- Replacing broken hardware or software assets
- Updating or repairing operating system
- Securing PC from any threats
Server
- Design and configure servers
- Updating all the necessary software till windows server end of life
- Monitor and troubleshoot servers
- Replace faulty hardware
- Perform server hardening against threats
Infrastructure
- Checking firmware, hardware and software to ensure its up-to-date.
- Collecting data on the state of the network.
- Assessing the performance of different devices to ensure they are running optimally.
- Ensuring that your workstation’s antivirus software is current and updating it if necessary.
- Monitoring traffic on your network for malware looking for any vulnerabilities.
Storage
- Improving stability of your current storage systems
- Migrating from onsite to cloud based solution
- Storage expansion planning
- Manage backup connectivity to storage
Get Quote TODAY
Fill up the form below and our presales will keep in touch with you.